Help Center

Support for TribeDigital.ai

Need help using the TribeDigital.ai HRMS app? You can contact our support team or read the frequently asked questions below.

Contact Support

For app-related assistance, account issues, technical problems, or general questions, please contact our support team by email.

Support Email

support@tribedigital.ai

Phone Number

+60 14-922-7790

Please include your registered email address, company name, and a short description of the issue so we can assist you faster.

Before Contacting Us

You may be able to resolve common issues by checking your internet connection, confirming your login email, or contacting your company HR administrator first.

• For login access, confirm that your HR team has activated your account.

• For payroll, leave, attendance, or claim records, contact your HR admin if the data looks incorrect.

• For privacy-related requests, please review our Privacy Policy.

View Privacy Policy

FAQ

Frequently Asked Questions

Here are some common questions about using the TribeDigital.ai HRMS app.

How do I reset my password?

On the login page, select the forgot password option if available, then follow the instructions sent to your registered email address. If you cannot access your email or the reset link does not work, please contact your company HR administrator or email us at support@tribedigital.ai .

How do I delete my account?

You may request account deletion by following the instructions on our Account Deletion page. Some employment, payroll, attendance, or compliance records may need to be retained where required by law or business obligations.

View Account Deletion Instructions

Why can’t I log in to my account?

Please make sure you are using the email address registered by your company. If your account has not been activated, your employment status has changed, or your company has not granted app access, please contact your HR administrator.

What should I do if my attendance, leave, payroll, or claim data is incorrect?

Please contact your company HR administrator first, because HR-related data is usually managed and verified by your employer. If the issue appears to be a technical problem with the app, you may contact our support team.

Where can I read the Privacy Policy?

You can read our Privacy Policy to understand how personal data may be collected, used, stored, and protected when using TribeDigital.ai.

View Privacy Policy